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Thank you for visiting the Big Concerts Merchandise Store. Please complete the general enquiry form to make an enquiry or submit feedback.

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Customer Care

For any customer related queries please contact our Customer Services Centre on +27 11 759 7215 OR customercare@bigconcerts.co.za from 8am to 5pm Mondays to Fridays

Returns and Exchanges

If you are not entirely satisfied with any item of Merchandise, you have the right to cancel your purchase or exchange your Merchandise (subject to the availability of stock) by contacting our customer service centre at +27 11 759 7215 or customercare@bigconcerts.co.za within 7 (seven) days after the date of receipt of the Merchandise.