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Katy Perry- Johannesburg

Please take note of the following important concert information for Katy Perry, Witness: The Tour at the Ticketpro Dome.

TIMES:

  • Early Entry check in: 4:30pm -5:30pm       
  • Early Entry Doors: 5:30 pm
  • General Doors: 6.15 pm
  • Blue Wing: 6:15 pm
  • Elle B:7.15 pm
  • The Dolls: 8.00 pm
  • Katy Perry: 9.00 pm 

Please take note of the times so there are no late arrivals.

NB! Please ensure you’ve got your actual ticket and not a ticket receipt. If you don’t bring your ticket to the show, you’ll need to go to the nearest Computicket outlet to get your ticket. No tickets will be printed onsite.

PARKING:

The Ticketpro Dome has ample parking controlled by a paid parking system, which costs R20-00 per vehicle. There are disabled parking bays available in the major parking areas, but should you need assistance with parking please email [email protected]

Do not park along the side of the roads. The Ticketpro Dome has ample parking at the venue. For your convenience we employ parking attendants to direct you around the venue. We request that when attending a concert that you adhere to directions from these parking attendants on duty and not the car guards on the roadside.

For layout of parking areas, please view the parking map at the end of this email. Check the layout of parking areas available and which parking is ideal for the entrances you could use, as per your ticket.

VIP prepaid parking available, click here.

There is a dedicated taxi (Uber, Taxify etc.) drop off and collection point situated in the parking area close to the venue. Your drivers are requested to use this area, so we encourage you to allow them to drop you off in the area before the concert and to return to be collected from the same point.

 

Katy Perry VIP Check In Map.png

MERCHANDISE:

Official Merchandise will be available at all shows, cash and credit card will be accepted for all merchandise payment.

DISABLED INFORMATION:

There are limited dedicated disabled seats available for this venue. A disabled ticket is required. Disabled parking is allocated off the main parking area, please ask security to assist you in directing you to the right parking.

If you are in a wheelchair and you have not purchased a disabled ticket, please contact Computicket on 0861 915 8000 and they will assist you with the necessary seating changes.

If you arrive at the venue and you haven’t contacted Computicket, we (Big Concerts, Computicket, and the contractors) will do our best to accommodate and assist you on site, subject to our capacity to do so, and within the confines and layout of the venue facilities.

DOS AND DONT'S

  • Don't forget your ticket, the ID or copy of the ID that corresponds with your booking.
  • Don't bring a camera/ iPad. Due to artist stipulations they are not permitted.
  • Do make sure your phone is charged before leaving for the concert.

SAPS will take action against anyone caught buying or selling tickets or illegal merchandise outside the venue

DIAMOND WITNESS EARLY ENTRY PACKAGE / VIP EARLY ENTRY:

  • Check-in from 4:30 pm – 5:30 pm at Entrance 3 (look out for VIP signage).
  • Check-in at door 3.
  • Early Entry Doors: 5:30 pm.
  • If you fail to arrive by the time check-in closes, it will result in a forfeiture of early entry.
  • For more information on the early entry package, please click here.

Package includes:

  • One Incredible Top Price Standing Ticket in the `Front Zone' (golden circle)
  • Includes Early Entry to the Venue and First Access to the `Front Zone' (golden circle)
  • Crowd free merchandise shopping before anyone else
  • The Ultimate Katy Perry Keepsake
  • Witness the Journey with a Limited-Edition Tour Pack Designed Exclusively for Katy Perry VIPs
  • Includes a Special Collection of Katy Perry Themed VIP Merchandise
  • Each Tour Pack Contains a Commemorative VIP Tour Laminate & Matching

Note: The Diamond Package is in the golden circle area. The age restriction applies to this package. No under 12's AND no person under 1,2m allowed. All children under 14 must be accompanied by an adult

BLUE WING HOSPITALITY:

  • Premium Suite Access (pre and post show)
  • Ticket to Concert - Block FB/FC (Main Arena)
  • Complimentary Cocktail Menu
  • Complimentary Bar Facilities
  • Exclusive parking (ratio 1:2)
  • For more information on the Blue Wing Package, please click here.

THE EMERALD WITNESS PACKAGE

  • Check in opens: 6:15 pm at Entrance 3 (look out for VIP signage).
  • For more information on the Blue Wing Package, please click here.

Package includes:

  • One Amazing Top Price Reserved Ticket in the first 3 rows of block FA & FB
  • The Ultimate Katy Perry Keepsake
  • Witness the Journey with a Limited-Edition Tour Pack Designed Exclusively for Katy Perry VIPs
  • Includes a Special Collection of Katy Perry Themed VIP Merchandise
  • Each Tour Pack Contains a Commemorative VIP Tour Laminate & Matching Lanyard

PROHIBITED ITEMS:

  • Professional cameras or professional recording devices
  • Computers, laptops, tablets, selfie sticks
  • Glass bottles, cans or containers or other heavy and/or sharp objects
  • Any illegal drugs or paraphernalia
  • Skateboards, scooters, roller blades or bicycles
  • Knives, weapons of any nature or fireworks
  • Laser pointers and flashlights
  • Flags with poles, large flags or banners
  • Whistle, horn, musical instrument, loud hailer, public address system, digital, electronic or other recording or broadcast device
  • Any item that you intend to distribute, hawk, sell, offer, expose for sale or display for marketing or promotional purposes
  • No animals apart from authorised guide/companion dogs
  • Umbrellas, braais and camping chairs
  • Firearms are strictly forbidden
  • Any dangerous goods and any other items considered to be dangerous or capable of causing a public nuisance.
  • Cooler boxes, camera bags, bags, briefcases, backpacks and woman’s purses (small clutch bags are allowed).

OTHER IMPORTANT NOTES:

  • Children under the age of 12 or under 1.2m in height are not allowed in the Golden Circle, VIP Early Entry and Diamond Witness Package standing area for their own safety.
  • Children under the age of 14 must be accompanied by a parent or legal guardian.
  • No children under the age of 3 are allowed to attend the event.
  • Food and beverages will be available for sale inside the Arena venue. No food or beverages (including alcohol) may be brought to the venue and no drinking will be allowed outside in the car parks.
  • Please note that Big Concerts terms apply: http://www.bigconcerts.co.za/ticketing-terms-conditions
  • Security will confiscate any alcohol in the car parks and refuse entry into the venue to any persons that are intoxicated.

TICKET INFORMATION:

  • The venue ticket office is located at entrance 1 of the arena and below the ramp in Parking G, off Northumberland Road if you have any ticketing queries. There will be no reprinting of tickets at the venue.

TICKET RESELLING:

  • The only authorized ticket seller is Computicket.
  • Tickets are not transferable and cannot be resold or offered for resale. Failure to comply with this condition may result in your Tickets being cancelled without a refund.
  • Tickets purchased from third party websites and unauthorized resellers are not valid for entry at the venues.

TICKET COLLECTION:

Tickets will only be available for collection from Computicket outlets 3 weeks before the event. The following items need to be presented: 

  • The booking confirmation;
  • The credit card used for purchase and shown on the booking confirmation, or a photo or photocopy of it;
  • A valid photo ID matching the customer name on the booking confirmation.

Please note: There will be no ticket collections at the venues, please make sure you collect your tickets before proceeding to the venue.

ON-SITE TICKET CHECK POINTS:

To gain admission to the venue you will need the following items:

  • The ticket(s);
  • The booking confirmation;
  • The credit card used for the purchase, or a photo or photocopy of it;
  • A valid photo ID matching the customer name on the booking confirmation.

 

Thank you and enjoy the show!