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Shipping and Delivery

1. Subject to the availability of stock and receipt of your payment, we endeavour to have your Merchandise delivered to your specified address within 5 (five) business days from the date that we receive your order unless such Merchandise is capable of being delivered electronically online or if another method of delivery has been specified in the Product Description.  

 

2. All deliveries are made by courier within South Africa only. The courier shall be in contact with you to arrange a suitable time for the delivery at your specified address. 

 

3. Delivery to an physical address in any of the following cities is free for orders greater than R250, excluding townships which are subject to additional delivery fees: 

o   Johannesburg

o   Pretoria

o   Pietersburg

o   Nelspruit

o   Bloemfontein

o   Durban

o   Port Elizabeth

o   East London

o   George

o   Cape Town

o   Kimberley

 

4. For orders from outside South Africa please contact our customer service centre at +27 11 759 7215 or customercare@bigconcerts.co.za from 8am to 5pm Mondays to Fridays.